What to do in case of an…
|…IT security incident?||…IT security emergency?|
Report your incident promptly by e-mail to
The team is there to advise you, to prevent damage and to support you.
Obligation to report! All TU members are obliged to report IT security incidents.
Immediately dial the emergency number*
Try to limit the damage
If possible, disconnect the machine from the power supply (LAN cable and WLAN) to prevent the problem from spreading. Do not use your machine until further recommendations are made. The less your terminal device works now, the better the chances of data recovery.
|*Note: The telephone number is a ring circuit from landline to mobile phone and reaches the IT Security Department in any case – also during meetings etc. We therefore ask you to use this number only in an emergency.|
What is an IT security emergency?
|Examples of an|
|…IT security incident||…IT security emergency|
In the event of an emergency, the Chief Information Security Officer and the members of TUDa-CERT have the authority to issue instructions to operators and users regarding the use, connection and disconnection of IT infrastructure.
The instructions of the Chief Information Security Officer and the TUDa-CERT members must be followed.