For students: Counselling and Help

Counselling and Help

Help and support for students

Picture: Jan-Christoph Hartung – © Jan-Christoph Hartung
Picture: Jan-Christoph Hartung

Numerous service and contact points provide students with advice and practical help and in finding answers to organisational questions related to their studies. Contact persons are ready and waiting to help with special requests, such as study financing matters, complaints or help during challenging life circumstances.


The first addresses for students

Student Service

Help with organisational matters such as feedback, leave of absence or study periods, advice on application questions and the related administrative procedures.

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Central Student Advisory (ZSB)

Support with learning and work difficulties, examination problems, change of university and degree programme, dropping out etc.

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International admission

Foreign students receive answers to organisational questions; applicants with foreign entrance qualification Assistance with application, admission and enrollment.

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Offices for Student Affairs

The Offices for Student Affairs of the departments are responsible for questions about TUCaN, courses, examinations (registration and deregistration, sick leave), examination regulations and performance.

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© Katrin Binner

Studying from A to Z


Information about studying – from A like application to W like welcome event.

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Support during studies

Students with a child

Information on such matters as childcare, financial support, nursing and baby-changing facilities and examination regulations for pregnant women and students with children.

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Students with a disability

The Disability Commissioner supports students with a disability or chronic illness as they complete their studies at the TU.

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Against sexual discrimination and abuse

Promoting a culture of mutual respect: Sexual discrimination and abuse is not tolerated at TU Darmstadt.

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Complaints and suggestions

The complaint and suggestion management of TU Darmstadt is open to suggestions and feedback, particularly to complaints.

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Part-time studies

The coordination centre provides information about the possibilities of part-time study, which prerequisites apply and gives practical tips.

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For study finance questions

Study finance – Student Affairs

The contact point for students with questions about student financing (student allowance, loans) or who wish to apply for a BAföG student grant.

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Counselling and social issues at C (Executive Committee)

The Students' Union offers a broad range of counselling – including on BAföG, study financing, housing subsidies and state aid.

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Contact person for international matters

For problems with administration and authorities

The Ombudsman for International Students champions the rights of all foreign students within the TU and vis-a-vis the authorities.

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Students' Union (Executive Committee) (AStA) regarding international matters

The Department for International Students of the AStA is responsible for advising international students. It represents their interests and supports international associations in their work.

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Intercultural matters at Student Affairs

Student Affairs offers contacts, orientation, events, workshops and much more for students of TU Darmstadt as well as the Hochschule Darmstadt.

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Portals, platforms and IT services


Everyday tools for students: E-learning includes such resources as the learning platform Moodle, OpenLearnWare for free access to learning materials and the E-portfolio system Mahara.

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University IT Service and Computing Centre (HRZ)

The HRZ helps with questions about the TU-ID, the Athene card, emailing and access to the campus network via WLAN and the PC pools.

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TUCaN is the central organisational system for courses and examinations at TU Darmstadt with which students organise their schedules.

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