International Counter ISS

The International Counter is the first point of contact for general questions. We are available online via video call and chat as well as in person at karo 5 and in the HMZ on the Lichtwiese campus.

At Karo 5 and Online via Videocall

• Mon, 14 -16:00 h (CET)
• Tue to Fri 10 – 12:00 h (CET)

Online Counter Link.
Meeting password for the online Counter: Counter
Visitors' address: S1|01, Karolinenpl. 5, 64289 Darmstadt

Health Insurance Consultation at the Counter

Stop by at the Counter to clarify everything about your German Statutory Health Insurance during our special consultation hour.

• Mon: 14 – 16:00 h – in person
• Wed: 10 – 12:00 h - in person (from April 5th until April 23th)

HMZ Lichtwiese – ISS Mobile Counter

Summer Semester 25 – New appoinments to come

Visitors' address: L4|02 Foyer, Franziska-Braun-Strasse 10, 64287 Darmstadt

Counter Chat

If you need a quick answer, contact us via our Counter Chat (opens in new tab).

• Tue 13 -15:00 h

Meeting password for the Counter Chat: Chat
Please keep your camera and microphone off. And use the Q&A function.

ISS Consultation hours

Are you seeking individual advice? Come to our ISS consultation hours and ask your questions on the following topics:

• the first steps after your arrival
• residence permit (Foreigners Office)
• Residents Registration Office
• …and more

In person and digitally via Zoom video chat:

• Online: Tue 13 – 14:00 h (CET) (click the button below for access, Password: ISS)
• In person: Thu 13 – 15:00 h (CET)

Visitors address: S4|13, 3rd Floor, Room 309, Bleichstrasse 2, 64283 Darmstadt

Please note:

Please note:

• If you have specific questions we might ask you for personal data, such as full name, course of study Matrikel number etc.)
• Regarding application and registration please contact the International Admission Office.
• For questions about accommodation, there is a special contact point for exchange students and one for degree-seekers .