International Counter (ISS)

Your first point of contact for general questions.

At karo 5 and Online via Videocall

• Mondays, 14 -16:00 h (CET)
• Tuesdays to Fridays 10 – 12:00 h (CET)

Access the online Counter.
Meeting password: Counter
Visitors' address: S1|01, Karolinenpl. 5, 64289 Darmstadt

On July 1, the counter will only be available online.

Health Insurance Consultation at the Counter

Stop by at the Counter to clarify everything about your German Statutory Health Insurance during our special consultation hour.

• Mondays: 14 – 16:00 h – in person

HMZ Lichtwiese – ISS Mobile Counter

Summer Semester 25 – New appoinments to be announced

Visitors' address: L4|02 Foyer, Franziska-Braun-Strasse 10, 64287 Darmstadt

Counter Chat

If you need a quick answer, contact us via our Counter Chat (opens in new tab).

• Tue 13 -15:00 h

Meeting password: Chat
Please keep your camera and microphone off. Use the Q&A function.

ISS Consultation hours

Are you seeking individual advice? Come to our ISS consultation hours and ask your questions on the following topics:

• the first steps after your arrival
• residence permit (Foreigners Office)
• Residents Registration Office
• …and more

Online via videochat:
Tuesdays, 12 – 13:00 h (CET)
(click the button below for access, Password: ISS)

In person in our office:
Thursdays, 12 – 14:00 h (CET)

Visitors address: S4|13, 3rd Floor, Room 309, Bleichstrasse 2, 64283 Darmstadt

Please note:

Please note:

• Regarding application and registration please contact the International Admission Office.
• For questions about accommodation, there is a special contact point for exchange students and one for degree-seekers .