Contact us

Service for International Students

Are you an international student studying at TU Darmstadt? Do you have questions? We are here to help! Here you will find contact options, office hours and contact persons for special topics such as exchange programmes, double degree programmes and offers for refugees.

+++ Information +++

The Department of International Affairs as well as the International Counter in Karo 5 will not offer any consultation hours until further notice. Nevertheless, we are here for you!

International Counter

The International Counter is the first point of contact for international students. You can visit the counter online Monday through Friday.

Opening hours:

Mon, Tue, Wed, Fri – 11 – 12 h

Thu – 15 – 16 h

Meeting password: Counter

Consultation: For general questions visit the International Counter online (via Zoom). For individual advice, please contact the responsible unit by e-mail.

Application & Admission (Immatrikulation)
International Student Services
Refugee Integration
Incomings Europe Erasmus
Incomings Overseas
Outgoings Europe Erasmus
Outgoings Overseas

Submitting Documents:

  • Send your documents by mail to TU Darmstadt, Referat Zulassung International, Karolinenplatz 5, 64289 Darmstadt
  • or send us a PDF scan of your documents by email

Receiving Documents:

  • We will send you your documents by mail or by email. Please update your address in TUCaN or send us your current address if necessary

Telephone Hotline for International Students

For information about studying please contact our hotline:

+49 6151 16 21675

Monday, Wednesday and Friday: 10 – 13 h (CET)

Tuesday and Thursday: 13 – 16 h (CET)

FAQ International Students

Last Update: 07 October 2020, 18:00h

Update: I have contacted the Ausländerbehörde, but have not received a reply in weeks, what do I do?

The City Hall (Einwohnermeldeamt) in Darmstadt is currently closed for visitors. How can I register/deregister there?

TU Darmstadt compiled all up-to-date announcements about the Coronavirus on a webpage.

www.tu-darmstadt.de/coronavirus-info-en

You can find information on the webpages of the Hessian Ministry of Social Affairs and Integration. Unfortunately, not all information there is available in English. We recommend using an online tool such as Deepl for translating the texts.

Please send your documents by mail to TU Darmstadt, Referat Zulassung International, Karolinenplatz 5, 64289 Darmstadt. In many cases you can also send your documents as a PDF scan by email.

We will send you your documents by mail or as a PDF scan by email. If necessary, please update your postal address to TUCaN or let know your current address.

The student ID/ semester ticket will be sent to you by mail to the address saved in TUCaN. If necessary, update your address in TUCaN or inform about your current address.

If you need a confirmation (e.g. confirmation of registration status for the Foreigners Office), please send an email with your request and your Matrikelnumber to . We will process your inquiry and send you a digital certificate by email.

The Foreigners Office is currently only open to persons with an assigned appointment.

Unfortunately, the Foreigners Office is very busy at the moment due to the current situation, which is why there may be longer waiting times when answering inquiries. We are aware that you need these documents but they are working as fast and efficiently as possible. Unfortunately we have no control over appointments with the Foreigners Office.

When you are in an emergency situation, for example: expired Fiktionsbescheinigung, leaving the country with no valid documents or arrived as a tourist and still waiting more than 8-weeks to receive an appointment, please contact us per email directly.

Due to the current situation, you will need to make an appointment in order to register at the City Hall (Einwohnermeldeamt) in Darmstadt and carefully follow all the health safety measures during your visit. You can find more information regarding this topic via the following links:

Making an appointment

General information

To deregister at the City Hall (Einwohnermeldeamt) Darmstadt you can fill out this form and send it .

Please send your request by email to the (ISS) and mention if you are an exchange or degree-seeking international student.

Please send an email to the . We will offer you video consultation.

International Counter: General questions and concerns; first contact point for international students

International Admission: Questions about application, admission, matriculation, delivery of the semester ticket/ student ID, semester fee and video consultation

International Student Services: Questions about health insurance, visa, residence permit and other non-academic subjects as well as registration for online consultation hours

Housing: Questions about accommodation

  • ESHA: Exchange students
  • Wohnraumservice: International students

Refugees: For specific questions and concerns of refugee students.

Erasmus Incomings Europe: Questions from European incomers

Incomings Overseas:Questions from incomers form overseas

Erasmus Outgoings Europe: Questions from outgoers

Outgoings Overseas: Questions from outgoers

PreCIS: Questions about the PreCIS programme

Contact persons

  Name Working area(s) Contact
International Student Services (ISS)
S4|13 303
Flüchtlingsintegration (ZKF)
Mo + Th 11:00 – 13:00 // Tu 13:00 – 15:00
+49 6151 16-29989
S4|13 301
Benedetta Gennaro PhDHead of Unit International Student Services and Refugee Integration,
+49 6151 16-26680
S4|13 302
Birgit Brandes Dipl.-Ing.
Contact only by email until further notice
International student support, degree completion grants for international students
+49 6151 16-24042
S4|13 303
Alissa Reinach M.A.
Contact only by email until further notice
+49 6151 16-26667
S4|13 303
Aaron Szczerba M.A.Refugee Integration & Scholars at Risk
+49 6151 16-29987
S4|13 302
Anamarija Penzes M.A.Coordinator MasterPlus PREP – Online Language Course
+49 6151 16-26664
S4|13 302
H
Linh Hoang-TunaRefugee Integration (Campus orientation)
+49 6151 16-29987
S4|13 302
Natalie Wocko Digitale Services
Natalie Wocko M.A.
+49 6151 16-22625
S4|13 303
  Name Working area(s) Contact
Dagmar Bergwitz M.A.Partnerships and Student Exchange Asia-Pacific, Coordination Strategic University Partnership Tongji, PROMOS and Hessen-Queensland Programme
+49 6151 16-24058
S1|01 303
Christian Tischer M.A.Partnerships and Coordination Oversea Exchange
+49 6151 16-21 676
S1|01 301
Sabine Roos Int. Dipl.-Vw.Institutional Erasmus+ Coordination, Strategical Partnerships Europe
+ 49 6151 16 - 24063
S1|01 304
Tanja Torres Alberich Student mobility Europe (incomings), Université franco-allemande
+49 6151 16-24061
S1|01 306
Julia Fitzthum M.A.Partnerships and Student Exchange USA and Canada
+49 6151 16-24054
S1|01 301
  Name Working area(s) Contact
Michelle Cunningham-Wandel M.A.Coordinator for MasterPlus support programme, qualification programme for international Master's students
+49 6151 16-27525
S4|13 304