International Counter
S1|01, karo 5, Karolinenpl. 5, 64289 Darmstadt
| Area | Opening Times (CET) | Format |
|---|---|---|
| International Student Services | ||
| ISS Counter | Mon: 14–16:00 h Tue to Fri: 10– 12:00 h | online (opens in new tab) (password: Counter) and in person |
| ISS Chat | Tue: 13–15:00 h | online (opens in new tab) (Password: Chat, please turn off mic and camera and use Q&A feature) |
| Health Insurance Cancelled on 19.01.25 | Mon: 14–16:00 h Thu: 10–12:00 h | online (opens in new tab) and in person |
| International Admission | ||
| International Admission Counter | Mon: 14–16:00 h Tue to Fri: 10–12:00 h | in person |
| Future Engineering Career Programme (FEC) | ||
| International Career Counter | Wed: 14–16:00 h | in person |
Telephone Hotline for International Students
Contact
work +49 6151 16 21675
Opening Times (CET)
Mon: 10–12:00
Wed and Thu: 13–15:00
Winter Break 22 December 2025 – 9 January 2026
FAQ International Students
Organising your stay
Your student ID card will be sent to you by post to the address you have on record in TUCaN. If necessary, update your address in TUCaN or inform International Admission of your current address.
Please note that the student ID card is not your semester ticket. This must be digitally activated. See the AStA website for more information: Deutschland Semester Ticket
Please contact International Admission by e-mail as soon as possible. Include your matriculation number in the e-mail and attach your current transcript of records, if you have one. This can be . Please allow up to 14 days for your request to be processed. The certificate will be e-mailed to you in PDF format and is valid without a stamp or signature.
You should contact the Foreigners Office at least three months before your visa or residence permit expires. With a proactive approach you help to ensure that there is enough time to process your application. Be prepared for possible waiting periods and plan accordingly. If you haven't received a response in more than eight weeks, or if you need assistance, please contact International Student Services by e-mail or attend one of our consultation hours.
Attend the health insurance consultation at the International Counter or contact the campus health insurance advisor directly by e-mail.
For further information on how to prepare for and organise your stay in Darmstadt, please visit the website of the International Student Services.
Other questions
International Counter: General questions and concerns; first contact point for international students
International Admission: Questions about application, admission, matriculation, delivery of the semester ticket/ student ID, semester fee and video consultation
- international.admission@zv.tu-…
International Student Services: Questions about health insurance, visa, residence permit and other non-academic subjects as well as registration for online consultation hours
Housing: Questions about accommodation
- ESHA: Exchange studentshousing@zv.tu-…
- Wohnraumservice: International studentswohnraumservice@zv.tu-…
Refugees: For specific questions and concerns of refugee students.
- refugees@tu-…
Erasmus Incomings Europe: Questions from European incomers
Incomings Overseas:Questions from incomers form overseas
Erasmus Outgoings Europe: Questions from outgoers
Outgoings Overseas: Questions from outgoers
PreBachelor: Questions about the PreBachelor programme
- prebachelor@tu-…
PreCIS: Questions about the PreCIS programme
- precis@zv.tu-…
The Welcome Centre supports TU Darmstadt international researchers and ATMs in providing both professional advice and practical help in the non-scientific aspects of international research life in Darmstadt. Please contact the Welcome Centre by e-mail.
- Questions regarding enrollment for doctoral degree students (with and without a final qualification) belong to VIIIA: International admissions e-mail
- Questions regarding enrollment for doctoral degree partner university exchange student belong to VIII C: Erasmus Incomings Europe & Incomings Overseas
- Questions regarding information on training and development for doctoral degree students belong to the, Graduate Organisation Ingenium e-Mail
- Questions regarding applying to a research group for a doctoral degree students should be addressed directly to theindividual group leaders
- Open positions for doctoral degree students are published on the website of the personnel department.
Contact persons
| Name | Working area(s) | Contact | |
|---|---|---|---|
| International Student Services (ISS) | iss@zv.tu-... S4|13 303 | |
| Flüchtlingsintegration (ZKF) | refugees@zv.tu-... +49 6151 16-29989 S4|13 301 | |
| Dr. Benedetta Gennaro | Head of Unit | benedetta.gennaro@tu-... +49 6151 16-26680 S4|13 302 |
| Gabriella D'Introno M.A. | Advisor for international students | gabriella.dintrono@tu-... +49 6151 16-26667 S4|13 303 |
| Alissa Reinach M.A. | Visa and Residence Permit Advisor | alissa.reinach@tu-... +49 6151 16-26646 S4|13 303 |
Picture: Jen Vander Heide
| Aaron Kang M.A. | Inclusion Officer for International Students & Unite! | aaron.kang@tu-... +49 6151 16-29987 S4|13 302 |
| Birgit Brandes Dipl.-Ing. Consultations by appointment only | Graduation grants for international students, Coordinator Refugee Programmes | birgit.brandes@tu-... +49 6151 16-24042 S4|13 303 |
| Mannaseth Nana Abban B.Sc. | Refugee Integration Administration | mannaseth_nana.abban@tu-... +49 6151 16- 29988 S4|13 301 |
| Natalie Wocko M.A. | Digital Services | natalie.wocko@tu-... +49-6151-16-22625 S4|13 302 |
| Brenda Gonzalez M.A. | Counter and Hotline Coordination (ISS) | brenda.gonzalez@tu-... +49 6151 16-20157 S4|13 302 |
| Name | Working area(s) | Contact | |
|---|---|---|---|
| Christian Tischer M.A. | Partnerships and student mobility Incomings, Coordination STIBET contact grants, IREP, WISE/RISE/, KOSPIE | christian.tischer@tu-... +49 6151 16-21 676 S1|01 517 |
| Sabine Roos Int. Dipl.-Vw. | Institutional Erasmus+ Coordination, Strategical Partnerships Europe | sabine.roos@tu-... + 49 6151 16 - 24063 S1|01 513 |
| Tanja Torres Alberich Partnerships and Student Mobility Europe, Erasmus+ Internships, Incomings, Franco-German University (DFH) | Student mobility Europe (incomings), EU - Work-Placement (Internship), Université franco-allemande | tanja.torres@tu-... +49 6151 16-24061 S1|01 514 |
| Julia Fitzthum M.A. | Partnerships North America and student mobility outgoings North and Latin America, Africa, Coordinator Erasmus+ International | julia.fitzthum@tu-... +49 6151 16-24054 S1|01 517 |
| Name | Working area(s) | Contact | |
|---|---|---|---|
| PreCIS | precis@zv.tu-... | |
| Dr. Saltanat Langohr | Head of Department "Programmes for Preparatory Studies and Entrance to Studies" | saltanat.langohr@tu-... +49 6151 16-26665 S4 | 13 305 |
