Contact us
Services for International Students

Are you an international student studying at TU Darmstadt? Do you have questions? We are here to help! Here you will find contact options, office hours and contact persons for special topics such as exchange programmes, double degree programmes and offers for refugees.

Contact us

International Counter

The International Counter is the first point of contact for international students. You can visit the counter online or on campus Stadtmitte in karo 5.

Opening hours Stadtmitte:

  • Monday 14-16:00 h (CET)
  • Tuesday – Friday 10 – 12:00 h (CET)

Meeting password for the online Counter: Counter

Online Counter

Telephone Hotline for International Students

+49 6151-16 21675

Monday: 10 – 12:00 (CET)
Wednesday: 13 – 15:00 (CET)

Thursday: 13 – 15:00 (CET)

Consultation

For general questions visit the International Counter online or in the karo5 building on campus Stadtmitte . For individual advice, please visit the websites of the responsible unit and contact them by e-mail.

Counter Chat

If you need a quick answer, contact us via our Counter Chat. Available on Tuesdays from 13-15:00 hr. Just click here and we will answer your questions as soon as possible.

Important: keep your camera and microphone off. And use the Q&A Function.

Meeting password for the Counter Chat: Chat

FAQ International Students

Organising your stay

Your student ID card will be sent to you by post to the address you have on record in TUCaN. If necessary, update your address in TUCaN or inform of your current address.

Please note that the student ID card is not your semester ticket. This must be digitally activated. See the AStA website for more information: Deutschland Semester Ticket

Please contact as soon as possible. Include your matriculation number in the e-mail and attach your current transcript of records, if you have one. This can be . Please allow up to 14 days for your request to be processed. The certificate will be e-mailed to you in PDF format and is valid without a stamp or signature.

You should contact the Foreigners Office at least three months before your visa or residence permit expires. With a proactive approach you help to ensure that there is enough time to process your application. Be prepared for possible waiting periods and plan accordingly. If you haven't received a response in more than eight weeks, or if you need assistance, please contact or attend one of our consultation hours .

Attend the health insurance consultation at the International Counter or contact the campus health insurance advisor directly.

For further information on how to prepare for and organise your stay in Darmstadt , please visit the website of the International Student Services.

Other questions

International Counter: General questions and concerns; first contact point for international students

International Admission: Questions about application, admission, matriculation, delivery of the semester ticket/ student ID, semester fee and video consultation

International Student Services: Questions about health insurance, visa, residence permit and other non-academic subjects as well as registration for online consultation hours

Housing: Questions about accommodation

  • ESHA: Exchange students
  • Wohnraumservice: International students

Refugees: For specific questions and concerns of refugee students.

Erasmus Incomings Europe: Questions from European incomers

Incomings Overseas:Questions from incomers form overseas

Erasmus Outgoings Europe: Questions from outgoers

Outgoings Overseas: Questions from outgoers

PreBachelor: Questions about the PreBachelor programme

PreCIS: Questions about the PreCIS programme

The Welcome Centre supports TU Darmstadt international researchers and ATMs in providing both professional advice and practical help in the non-scientific aspects of international research life in Darmstadt. Please contact the Welcome Centre by .

Contact persons

  Name Working area(s) Contact
Die International Student Services (ISS) an der TU Darmstadt betreuen und unterstützen internationale Studierende, geflüchtete Studieninteressierte und Austauschstudierende bei allen nicht-akademischen Bereichen.
International Student Services (ISS)
S4|13 303
Flüchtlingsintegration (ZKF)
+49 6151 16-29989
S4|13 301
Dr. Benedetta Gennaro Referatsleitung International Student Services TU Darmstadt
Dr. Benedetta Gennaro Head of Unit
+49 6151 16-26680
S4|13 302
Gabriella D'Introno M.A.Advisor for international students
+49 6151 16-26667
S4|13 303
Alissa Reinach M.A.Visa and Residence Permit Advisor
+49 6151 16-26646
S4|13 303
Picture: Jen Vander Heide
Aaron Szczerba M.A.Unite! Inclusion Officer, Refugee Programmes Officer
+49 6151 16-29987
S4|13 302
Birgit Brandes Dipl.-Ing.
Consultations by appointment only
Graduation grants for international students, Coordinator Refugee Programmes
+49 6151 16-24042
S4|13 303
Mannaseth Nana Abban B.Sc.Refugee Integration Administration
+49 6151 16- 29988
S4|13 301
Natalie Wocko M.A.Digital Services
+49-6151-16-22625
S4|13 302
Brenda Gonzalez M.A.Counter and Hotline Coordination (ISS)
+49 6151 16-20157
S4|13 302
  Name Working area(s) Contact
Christian Tischer M.A.Partnerships and Coordination Oversea Exchange
+49 6151 16-21 676
S1|01 517
Sabine Roos Int. Dipl.-Vw.Institutional Erasmus+ Coordination, Strategical Partnerships Europe
+ 49 6151 16 - 24063
S1|01 513
Tanja Torres Alberich
Partnerships and Student Mobility Europe, Erasmus+ Internships, Incomings, Franco-German University (DFH)
Student mobility Europe (incomings), EU - Work-Placement (Internship), Université franco-allemande
+49 6151 16-24061
S1|01 514
Julia Fitzthum M.A.North and Latin America, Africa
+49 6151 16-24054
S1|01 517
  Name Working area(s) Contact
Preparatory Course and Support Programme for International Students at TU Darmstadt
PreCIS
Dr. Saltanat LangohrHead of Department "Programmes for Preparatory Studies and Entrance to Studies"
+49 6151 16-26665
S4 | 13 305