There may be several reasons for this:

a) TU-ID and password do not belong together.

.b) You have not activated your TU-ID yet.

c) You are new to TU and have just activated your TU-ID. After activation, the activation in TUCaN usually takes place within the next working day.

Information about the TU-ID and the activation can be found here..

If your TU ID and password are correct, but you still cannot log in, please fill out our contact form. .