Video-Tutorials
The most important features in TUCaN are now also available as Video-Tutorials !
TUCaN-Students
21
Application
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- Application procedure in general
- Login to the TUCaN application portal
- TUCaN Account / Create user account
- Select from the academic programs
- Resetting your password as applicant
- Application procedure NC – degree programs
- Application procedure Joint Bachelor of Arts
- Application procedure teaching degree
- Enter previous course of study
- Previous university is not included in the list of higher education institutions
- Display of a blank page after logging in to TUCaN
52
Courses / Modules
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- Courses: Information and Registration
- How do I withdraw from a course?
- How do I know that my registration was successful?
- Registration for Language Courses / Modules
- Two courses overlap
- A course appears in several modules
- Registration for a course despite exceeding the maximum number of participants
- Registration for courses that are not included in my examination regulations (Additional courses)
- Attending a lecture with the same content in another department
- Repeating a module
- Early Master's credits
- Refusal of registration
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- I get an error message when trying to register
- When I try to register using the course search, nothing happens.
- In my registration area I only find “No course found for registration”.
- I cannot find a specific course in my registration area
- I can't register – who can register me?
- I can find the course in my registration area, but I don’t see a registration button.
- I have registered, but it seems that I have been deregistered again
- I receive an error message stating that I can only register for a course as part of my bachelor's degree program.
- When I log in, I have to specify an exam date – is there an error here?
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- Modules: Information and Registration
- What are the consequences of not withdrawing from a module?
- I don't know how many or which modules I have to take.
- A course appears in several modules
- Start semester of a module
- How do I withdraw from a module?
- In TUCaN, incorrect credits are indicated on the module.
- Early Master's credits
- Registration to a newer module, if older module already registered
49
Examinations
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- Lecture-related examination
- Where can I find the examinations I’m signed up for?
- Failure to attend the examination
- Examination Room
- Find Examination Office or the Office for Student Affairs
- Photo ID for establishing identity in examinations / viewing of examination scripts
- Viewing of examination scripts
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- How do I register for an examination?
- Examination is not shown
- Examination is displayed, but I cannot register
- Current semester is not displayed
- Module or course of an examination is not offered in the current semester
- Registered exam is not shown
- Semester abroad – Exams
- Register Thesis
- Early Master's credits
- How to find the registration/cancellation deadline for examinations
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- Withdrawal from an examination without giving reasons
- Withdrawal from the examination for health or similarly serious reasons
- Inability to take the exam due to illness – medical certificate
- Inability to take the examination due to illness recognised during an examination
- Illness of a child or a relative in need of care
- Deregistration deadline for examinations
- How do I withdraw from an examination?
- How to find the registration/cancellation deadline for examinations
38
General Information / Messages
- Room Check: Search for free workplaces
- Certificate of study
- Change of address and phone number
- TUCaN Demo-System
- TUCaN Video Tutorials
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- Can I see my grades in the app?
- Can I also register for/deregister from courses or exams?
- How does the calendar work?
- Which messages can I read in the app?
- Which courses are displayed? Can I also display the modules?
- Which examinations are shown?
- Does the App have a Timeout Function?
- I have registered for an exam in the web portal; however, it does not yet appear in the app.
12
Performance Records / Grades
- TUCaN message upon publication of examination results
- Grades can’t be found in TUCaN
- Transcript of records
- A grade was entered incorrectly
- My grades are visible in my examination results, but not in my transcript of records.
- Why are candidates in an examination shown different grade transcripts?
- There is a module marked “incomplete“ in my transcript of records, what does that mean?
- Overall GPA/major GPA and semester GPA
- Viewing the Bachelor's academic record after transferring to the Master's programme
- GPA calculation on the performance overview
- Web performance overview: Display under “Credits” or “Accounted”
- What is the meaning of the performance overviews that I can get in the Office for Student Affairs?
7
Schedule
- How do I create my schedule?
- Export / Import of the schedule
- Schedule not the same every week
- I just signed up for a course. Why hasn't it appeared on my schedule yet?
- Schedule shows exercise groups for a lecture several times
- A number of rooms are listed for my examination on my schedule.
- Unregistered examination in the schedule
6
Study Programme / Change of Examination Regulation (PO)
- Examination regulation (PO) change after final exam started/passed
- Change of degree programme – TUCaN shows old and new degree programme
- Change of degree programme – TUCaN displays the old degree programme
- Teaching degree – different examination regulations (PO) for elementary education and subjects
- Entitlement to oral supplementary examination after examination regulations (PO) change
- Entitlement to oral supplementary examination after examination regulations (PO) change
